Terms of Service

1. Introduction and Acceptance

Welcome to IINK TECHNOLOGIES PRIVATE LIMITED ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") govern your access to and use of our website located at www.iinktechnologies.com (the "Website") and all related services, products, and applications (collectively, the "Services") provided by IINK TECHNOLOGIES PRIVATE LIMITED.

By accessing, browsing, or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Website or Services.

These Terms constitute a legally binding agreement between you and IINK TECHNOLOGIES PRIVATE LIMITED. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Definitions

For the purposes of these Terms:

• "Company," "we," "us," or "our" refers to IINK TECHNOLOGIES PRIVATE LIMITED, a private limited company incorporated under the laws of India.
• "User," "you," or "your" refers to any individual or entity that accesses or uses our Website or Services.
• "Services" refers to all services, products, software, applications, and content provided by the Company, including but not limited to digitalization, EdTech, IT solutions, consulting, content solutions, accessibility services, and training & placement services.
• "Content" refers to all text, graphics, images, software, code, data, information, and other materials available on or through our Website or Services.
• "User Content" refers to any content, information, or materials that you submit, post, upload, or transmit through our Services.

3. Description of Services

IINK TECHNOLOGIES PRIVATE LIMITED provides comprehensive technology and digital solutions, including but not limited to:

• Digitalization services and digital transformation solutions
• Educational technology (EdTech) services and platforms
• IT solutions, infrastructure, and support services
• Business consulting and advisory services
• Content solutions and content management services
• Accessibility services and compliance solutions
• Training and placement services
• Software development and customization
• Cloud solutions and managed services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We do not guarantee that our Services will be available at all times or that they will be error-free.

4. User Accounts and Registration

4.1 Account Creation

Certain features of our Services may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4.2 Account Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and use our Services. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, if you violate these Terms or engage in any fraudulent, abusive, or illegal activity.

5. Acceptable Use Policy

You agree to use our Website and Services only for lawful purposes and in accordance with these Terms. You agree not to:

5.1 Prohibited Activities

• Violate any applicable local, state, national, or international law or regulation
• Infringe upon the rights of others, including intellectual property rights, privacy rights, or publicity rights
• Transmit any malicious code, viruses, worms, or other harmful software
• Attempt to gain unauthorized access to our systems, networks, or accounts
• Interfere with or disrupt the integrity or performance of our Services
• Use automated systems (bots, scrapers, etc.) to access our Services without permission
• Collect or harvest information about other users without their consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Engage in any activity that could damage, disable, or impair our Services
• Use our Services to transmit spam, unsolicited messages, or promotional materials
• Engage in any fraudulent, deceptive, or misleading practices
• Reverse engineer, decompile, or disassemble any part of our Services

5.2 Content Standards

Any User Content you submit must:

• Be accurate and truthful
• Comply with all applicable laws and regulations
• Not infringe upon any third-party rights
• Not contain defamatory, libelous, obscene, or offensive material
• Not contain confidential or proprietary information of others

6. Intellectual Property Rights

6.1 Our Intellectual Property

All Content, features, and functionality of our Website and Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of IINK TECHNOLOGIES PRIVATE LIMITED or our licensors and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our Content without our prior written consent, except as expressly permitted by these Terms.

6.2 Trademarks

The IINK TECHNOLOGIES PRIVATE LIMITED name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of IINK TECHNOLOGIES PRIVATE LIMITED or our affiliates or licensors. You may not use such marks without our prior written permission.

6.3 Your Intellectual Property

You retain ownership of any User Content you submit to us. However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with our Services.

7. Payment Terms

7.1 Fees and Billing

Certain Services may require payment of fees. All fees are stated in Indian Rupees (INR) unless otherwise specified. You agree to pay all fees associated with your use of our paid Services.

Fees are non-refundable unless otherwise required by law or as expressly stated in our refund policy. We reserve the right to change our fees at any time, but we will provide notice of any fee changes in advance.

7.2 Payment Methods

We accept various payment methods, including credit cards, debit cards, bank transfers, and other payment methods as specified on our Website. You represent and warrant that you have the legal right to use any payment method you provide.

7.3 Taxes

You are responsible for paying all applicable taxes, duties, and charges associated with your use of our Services, unless otherwise specified.

7.4 Refunds

Refund policies, if applicable, will be specified at the time of purchase or in a separate agreement. Unless otherwise stated, all sales are final.

8. Service Modifications and Availability

We reserve the right to:

• Modify, update, or discontinue any aspect of our Services at any time
• Perform scheduled or unscheduled maintenance that may temporarily interrupt Services
• Change features, functionality, or content of our Services
• Impose limits on certain features or restrict access to parts or all of our Services

We do not guarantee that our Services will be available at all times, uninterrupted, or error-free. We are not liable for any loss or damage resulting from service interruptions, modifications, or discontinuations.

9. User Content and Submissions

9.1 Responsibility for User Content

You are solely responsible for any User Content you submit, post, or transmit through our Services. You represent and warrant that:

• You own or have the necessary rights to submit the User Content
• The User Content does not violate any third-party rights
• The User Content complies with all applicable laws and regulations
• The User Content does not contain malicious code or harmful content

9.2 Content Monitoring

We reserve the right, but are not obligated, to monitor, review, edit, or remove any User Content at our sole discretion. We may remove or disable access to User Content that we believe violates these Terms or is otherwise objectionable.

9.3 Feedback

If you provide us with feedback, suggestions, or ideas about our Services, you agree that we may use such feedback without restriction or compensation to you.

10. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party services.

Your interactions with third-party services are solely between you and the third party. We are not liable for any loss or damage resulting from your use of third-party services.

We may integrate third-party services into our Services. Your use of such integrated services may be subject to additional terms and conditions provided by the third party.

11. Disclaimers

11.1 Service Availability

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
• UNINTERRUPTED OR ERROR-FREE OPERATION

11.2 Information Accuracy

While we strive to provide accurate and up-to-date information, we do not warrant that all information on our Website or Services is complete, accurate, or current. Information may contain technical inaccuracies or typographical errors.

11.3 Professional Advice

The information provided through our Services is for general informational purposes only and does not constitute professional, legal, financial, or technical advice. You should consult with qualified professionals for advice specific to your situation.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IINK TECHNOLOGIES PRIVATE LIMITED, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, OR USE
• BUSINESS INTERRUPTION
• LOSS OF GOODWILL OR REPUTATION
• COST OF SUBSTITUTE SERVICES

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS (INR 7,500), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless IINK TECHNOLOGIES PRIVATE LIMITED, its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content
• Any fraudulent, negligent, or wrongful conduct by you

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense.

14. Termination

14.1 Termination by You

You may stop using our Services at any time. If you have an account, you may request account deletion by contacting us.

14.2 Termination by Us

We may suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our Services will cease immediately.

14.3 Effect of Termination

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

15.2 Jurisdiction

Any disputes arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

15.3 Informal Resolution

Before filing a formal legal claim, you agree to contact us first to attempt to resolve the dispute informally. We will attempt to resolve the dispute in good faith within thirty (30) days of receiving your notice.

15.4 Arbitration

If we cannot resolve a dispute informally, any disputes shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015, and the rules of the Indian Arbitration Council, conducted in Chennai, Tamil Nadu, India.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by:

• Posting the updated Terms on this page
• Updating the "Last Updated" date at the top of these Terms
• Sending you an email notification (if we have your email address)
• Displaying a prominent notice on our Website

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using our Services.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Website, constitute the entire agreement between you and IINK TECHNOLOGIES PRIVATE LIMITED regarding your use of our Services and supersede all prior agreements and understandings.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

20. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets.

21. Contact Information

22. Acknowledgment

BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.